Privacy Policy - DOCTOR APP
Welcome to "My Family Doctor" - A transforming solution by Indian Health and Medical Council for the online medical consultation.
These privacy policies are applicable while using Indian Health and Medical Council's Website or its mobile app "My family Doctor - DOCTOR APP" or both or any combination. Both the website and mobile apps together are referred as website or My Family Doc Apps hereafter.
At My Family Doc Apps, one of our main priorities is the privacy of our users. This Privacy Policy document contains types of information that is collected and recorded by My Family Doc Apps and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for the information that we collect collect in My Family Doc - DOCTOR APP. This policy is not applicable to any information collected offline or via channels other than this website and our mobile app.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information we collect
- When you register for an account on My Family Doc - DOCTOR APP, your name and contact information, including items such as name, age, gender, address, email address, and telephone number are collected.
- Additionaly, we collect your medical education related information to validate the competency as doctor, and bank details to pay the honorium.
- When you have an appointment with a patient, you may be required to share your observations and prescriptions.
- When you use the application, your usage trend and statistics may be collected.
Information we do NOT collect
- We do NOT collect and store any payment card or UPI information
- We do NOT collect and store user location and device identifiers (e.g., IMEI, IMSI, SIM Serial #, etc.)
- We do NOT collect any other sensitive information than what is listed above
How we use your information
We use the information we collect in various ways, including to:
- Provide the functionality to patients to choose an appropriate doctor for their illness
- Provide the functionality let the doctor diagnose the illness and provide prescription
- Improve, personalize, and expand our recomendation
- Understand and analyze how you use our website and App
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
- We do NOT publicly disclose any personal and sensitive user data related to financial or payment activities or any government identification numbers.
- We do NOT allow unauthorized publishing or disclosure of people's non-public information
Log Files
My Family Doc Apps follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, My Family Doc Apps uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, our associates located in California have the right to:
- Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
- Request that a business delete any personal data about the consumer that a business has collected.
- Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Children's Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
My Family Doc - DOCTOR APP does not allow to create account of anyone less than 20 years old. Thus, we do NOT collect any Personal Identifiable Information from children under the age of 20.
INDIAN HEALTH & MEDICAL COUNCIL
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